Locator tool thumbnail

Basic flow was mapped out before creating a click through prototype to share in stakeholder reviews for sign off and development guidance. Initial tool was created for fast turn around and testing purposes. With data being collected, we have found additional use cases and requirements from both the regions and the customer. Version 2 additions…

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Virtual Agent thumbnail

Competitor research was done to help decide what type of avatar we wanted for our virtual agent. We ultimately decided that because we are support focused, we wanted to use an illustrative face to give the expectation of conversation, without feeling too realistic, since it won’t be a live agent. As a global company, we…

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Software UI thumbnail

Personas and use cases were fleshed out to determine the standard needs of our customers. And to dictate the requirements for our new dashboard. Fully customizable dashboard for provisioning of large server farms. Invention of radial layout to describe health status of a large storage system to be used in HP Converged Storage Management Console,…

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